Customer Support

Packaging

 

 - Your unique Emoonah designs will come in stylish Burlap pouches.

 - If  you are purchasing an item as a gift, we can add a gift message and send it to your recipient on your behalf.  



 Shipping 

 

- Free Shipping!

 - We ship via USPS Priority Mail and  Tracking is included at no extra charge with Domestic orders.

 - Expedited shipping is available, please coordinate with us if you have special timing requirements.

 - International and Express shipping is available upon request.

 - USPS First-Class Mail shipping time is 2-8 business days

 - USPS Priority Mail shipping time is 1-3 business days

 - International orders ship via USPS First-Class Mail International .

 - Please be aware of your country’s customs, regulations, and taxes.

 - All international fees and taxes are the responsibility of the customer.



Wholesale 

-Wholesalers welcomed!
-available upon Request 
-Receive 15% off orders larger than $350
Money Back Guarantee

 

 - We gladly accept returns, exchange, and   a  Cancelations

 - Just contact us within 7 day of delivery Ship items  back to us within 14 days of delivery

 - Request a cancellation within 2 days of purchase 

 - Buyers are responsible for return shipping costs.  

 - If the item is not returned in its original     condition, the buyer is responsible for any loss in value.

 -  Customized, personalized  and sale item orders are not returnable unless thy arrive damaged or defective .

 - If a credit is issued it will not include original shipping charges.

Privacy Policy

 

- Emoonah will only use your shipping and billing address, and contact information

.- To communicate with you about your order

.- To fulfill your order

- .For legal reasons (like paying taxes)

Created by Emoonah

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