Customer Support
Packaging
- Your unique Emoonah designs will come in stylish Burlap pouches.
- If you are purchasing an item as a gift, we can add a gift message and send it to your recipient on your behalf.
Shipping
- Free Shipping!
- We ship via USPS Priority Mail and Tracking is included at no extra charge with Domestic orders.
- Expedited shipping is available, please coordinate with us if you have special timing requirements.
- International and Express shipping is available upon request.
- USPS First-Class Mail shipping time is 2-8 business days
- USPS Priority Mail shipping time is 1-3 business days
- International orders ship via USPS First-Class Mail International .
- Please be aware of your country’s customs, regulations, and taxes.
- All international fees and taxes are the responsibility of the customer.
Wholesale
-Wholesalers welcomed!
-available upon Request
-Receive 15% off orders larger than $350
Money Back Guarantee
- We gladly accept returns, exchange, and a Cancelations
- Just contact us within 7 day of delivery Ship items back to us within 14 days of delivery
- Request a cancellation within 2 days of purchase
- Buyers are responsible for return shipping costs.
- If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- Customized, personalized and sale item orders are not returnable unless thy arrive damaged or defective .
- If a credit is issued it will not include original shipping charges.
Privacy Policy
- Emoonah will only use your shipping and billing address, and contact information
.- To communicate with you about your order
.- To fulfill your order
- .For legal reasons (like paying taxes)